Mortgage brokers, banks and your options.
Clear answers to common questions about how mortgage brokers work, how we compare with going directly to a bank, and what you can expect when working with Orbit.
Straight answers before you make a decision.
From broker advantages and bank comparisons to rates, fees, qualification and credit checks—start with the questions clients ask us most often.
01What does a mortgage broker actually do?
A mortgage broker helps assess your financing needs, prepares your application and explores mortgage options available through the broker's lender network. We also help explain qualification, mortgage features, conditions and the steps required to complete the financing.
02How is working with a mortgage broker different from going directly to a bank?
A bank representative can only offer mortgage products available through their own institution, which may not always be the best available option for your situation. A mortgage broker can compare suitable options across multiple lenders and programs available through the brokerage channel, giving you a broader view of rates, terms, features and qualification strategies.
03Do mortgage brokers only help people who can't qualify at a bank?
No. Brokers work with many types of borrowers, including clients with straightforward income and strong credit as well as clients with more complex situations. Access to different lender types can be useful for purchases, renewals, refinances, self-employed borrowers, investments and specialized financing.
04Does using a mortgage broker mean I will pay a higher rate?
No. Using a mortgage broker does not mean you will pay a higher rate. Because brokers can compare multiple lender options, there is a greater opportunity to identify a competitive rate and mortgage structure for your situation. We also compare the details beyond rate—including penalties, prepayment privileges, flexibility and qualification requirements—so you can evaluate the overall mortgage, not just the headline rate.
05Do I have to pay a mortgage broker?
For many standard residential mortgages, the lender compensates the brokerage rather than the borrower paying a broker fee. Certain private, alternative, commercial or specialized transactions may involve brokerage, lender or third-party fees. Any applicable fees and compensation are disclosed before you proceed so you can review the costs before making a decision.
06Can a broker get me approved for more than an online calculator shows?
Yes. Online calculators are useful starting points, but they rely on standardized assumptions. A broker can review your complete financial profile and structure the application using lender-specific qualification methods, income treatment, debt calculations and property details. In some situations, that can support a higher mortgage amount than a basic calculator indicates. Final approval and loan amount remain subject to the lender's criteria and full underwriting.
07Should I still talk to my own bank?
You can, but you do not necessarily need to approach your bank separately. We can often review your existing bank's option with you and compare it against other available lender choices. That gives you a more complete comparison of rate, terms, flexibility and qualification without limiting the review to one institution.
08Will shopping for a mortgage hurt my credit?
Mortgage credit inquiries can affect your credit profile, so it is better to keep the mortgage-shopping process organized. A broker can obtain the credit information needed for the application and use it to assess and compare multiple lender options rather than having you make separate applications at multiple banks. We eliminate the need for multiple credit checks that can affect your credit score.
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